Real Impact, Audited
Enterprise-grade Voice AI in production at the leading enterprises of Vietnam and Japan and distributed worldwide through trusted local partners
NamiTech's Voice AI Agents are not pilots or proofs of concept.
They run every day inside the contact centers of Vietnam's largest banks, the country's leading life insurer, and one of Japan's most established gas utilities – handling tens of thousands of customer conversations, processing thousands of insurance contracts, and meeting the strict regulatory and quality standards of BFSI and Japanese enterprise customers.
And through our global reseller partners, that same technology now reaches enterprise contact centers around the world.
What we deliver, in numbers
50+
Enterprise clients across banking, insurance, retail, and energy
12,000–20,000
AI-handled conversations per day at VietinBank
250,000+
Advisory conversation minutes audited every month at Bảo Việt Life
25,000–30,000
Insurance contracts compliance-reviewed monthly
95%
Automation rate on regulated quality control — only ~5% requires human review
250
Concurrent agents on NamiSense CCS at Toho Gas (Japan)
~12%
Reduction in Average Handle Time and ~88% reduction in After-Call Work at Toho Gas
Industries We Serve
- Japan Enterprise (13)
- BFSI (17)
- Others (6)
Japan Enterprise
BFSI
Others
WHY ENTERPRISES CHOOSE NAMITECH
- NamiTech is purpose-built for high-volume, highly regulated voice operations. Our 70+ AI and data science specialists - with an average of 15 years of experience - have deep expertise in Vietnamese and Japanese ASR, voice biometrics, noise suppression and generative AI (LLM).
- We deploy that expertise with the operational discipline expected by banks, insurers, and Japanese enterprise customers and the technical quality that leads local partners to choose our engine over the established market leaders. Every deployment is auditable, explainable, and engineered to scale.
Explore the case studies
CONTACT US