NamiKANCompliance intelligence, built for global enterprise.
Turn compliance from a cost into a competitive advantage across every customer conversation.
Overview
NamiKAN is NamiTech's Compliance Intelligence platform, using AI to analyse conversations, evaluate consultation quality, and detect compliance risk in real time.
Designed as the global, multi-industry expansion of NamiTech's compliance capability, NamiKAN can be deployed across different regulatory frameworks and different markets.
Japan serves as the primary deployment environment, with strategic local distribution partners for the Japanese market.
From recording to intelligence
Where VoiceGate records and validates the evidence of a consultation, NamiKAN actively monitors and manages compliance throughout every customer interaction, moving compliance from a post-event audit function to a real-time operational capability.
Key Features
Conversation Analysis Against Compliance Rules
Automatic cross-referencing of consultation content against regulatory requirements, internal procedures, and business-defined compliance checklists.
Real-Time Risk and Gap Detection
Detection of missing disclosures, deviations from required processes, or prohibited content, flagged during the interaction rather than after the fact.
Agent Guidance for Mandatory Steps
Active support to ensure agents complete every required advisory step, maintaining consistency across the entire team at scale.
Automated Quality Evaluation
Systematic, evidence-backed quality scoring across 100% of interactions, replacing manual spot-check programmes that only cover 1 to 3%.
Compliance Summary and Audit Evidence
Per-interaction compliance report, evidence package, and full audit log, easily accessible on demand for regulatory review or internal quality management.
Training and Capability Development
Coaching and performance improvement grounded in real interaction data rather than assumptions or infrequent manual review.
Use Cases
Japanese Insurance (Seimei Hoken / Songai Hoken)
Monitor advisor consultations for disclosure obligations and suitability requirements.
Japanese Banking and Securities
Quality assurance and compliance monitoring for branch advisory and telephone sales.
Multi-country BFSI operations
Consistent compliance standards across different regulatory frameworks and markets.
Enterprise Contact Centre
Compliance monitoring for regulated industries operating at contact centre scale.
Technical Backbone and Compliance Guards
Bilingual Substrate
Powered natively by NamiTech ASR and Neural TTS, allowing deep processing of Japanese honorifics, Tokyo and Kansai regional dialects, and specialised banking and HR vocabulary.
Real-time Policy Filters
Compliance enforced inside the runtime engine using active policy filters rather than post-call reviews. Built-in rules include FSA disclosure regulations, kasuhara handling, APPI, PDPA, and labour-law guards.
Enterprise Infrastructure
Operates natively on CPU infrastructure without GPU dependencies, facilitating secure on-premises or private cloud deployment for finance and BFSI clients.
NamiTech and Japan
The platform is designed with Japanese regulatory requirements, Japanese-language AI models, and the operational standards of Japanese financial services institutions. It is also distributed in partnership with NamiTech's established local resellers for the Japanese market.
NamiKAN does not simply help organisations meet governance and internal control requirements. By automating monitoring and evaluation, it enables business expansion while maintaining consistent compliance standards, turning compliance from a constraint into a source of sustainable competitive advantage.
Monitor and manage compliance in real time across every interaction
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